These Frequently Asked Questions provide you some common questions and answers.
For any unanswered questions please don’t hesitate to contact us.

We look forward to serving you!


  • Dry Cleaning pick up and delivery, Personal Laundry and Commercial Laundry Pick-up at home, office, hotel, or care facility
  • Wash-Dry-Fold service
  • Hang dry by request
  • General dry cleaning, Express ironing service, Children's clothes, Duvets, Curtains, Households Alteration services
Our customers include:
  • Busy families
  • Business travelers
  • Grandparents
  • Students
  • Anyone looking to save time and cut down on chores! .... And soon You
C&I Laundry cleans all of your wedding gowns here at our plant. We also request that you view your gown very well before giving it to us so that you know exactly what it looks like when we are done. We always deliver the perfect touch.
We deliver to any were in Lagos, both in Mainland and Island.
Dry Cleaning and Personal Laundry - Have your items picked up between 7 AM and 2 PM on Mondays to Saturdays. Orders placed online are delivered in 72 hours.
No. Pickup and delivery is completely free of charge. According to your request, we will either deliver your items to your delivery address or you can pick them up from any of our outlets where it is most convenient for you.
You have to register as a member and while filling the online order form, you can schedule a time for pick up and delivery. You will receive a confirmation email within 5 minutes and as soon as the driver has been dispatched to pick up your laundry, you will get a notification through sms. The other option is to call our Customer Care number at 07081360032 Monday - Saturday: 8 AM - 6 PM
We understand that schedules can change. Please contact us 3 hours prior to scheduled delivery to reschedule - or designate an area to leave your laundry and there is no additional charge. However, there is a fee if you do not notify us in advance and we have already attempted delivery. The ₦1000 charge is to help us offset the cost to send a driver out a second time. This will help us to keep our prices affordable. You have the option to designate a safe location for delivery to ensure this will never happen
Yes, Customers are charged a minimum of ₦4000 per order for pickup.
While on check out you will be allowed the option of safe and easy online payments. We also accept cash, credit and debit cards (Visa, MasterCard, Verve) on pick up and delivery at your door service. To use this service you will need to be home. For your safety - we do not take credit card information over the telephone. This has been put in place for your protection as well as ours. Laundry services should be paid upon receipt of invoice and / or prior to your delivery time.
Yes, we do have weekly specials and you will be automatically signed up to this service once you register and place orders for a chance to win a Free Dry Cleaning Service. Upon ordering online you can get upto 30% off from the balance. Our current online discount offers: From ₦5001 - ₦10000 20% From ₦10001 - ₦20000 25% From ₦20001 and Above 30%
C&I Laundry is a professional laundry service and is aware that our customers may have special needs and requests. For those customers who prefer unscented detergent, it will be provided upon request at no extra cost. We are also happy to wash your clothes with any detergent of your choice. Just write your special needs on the note provided when placing an order online or place a note inside your bag and your request will be accommodated.
Every customer has the choice of filling out an inventory sheet before every service. These sheets are given to customers when requested at the time of pick up. A copy of the inventory sheet will be kept by the customer and a copy will be kept by C&I Laundry. C&I Laundry will check the inventory sheet to ensure that every item is there before and after each service. If there is a missing item in question, then please contact a customer service representative within 48 hours of service. In the rare event that an item was on the inventory sheet and is determined missing, the customer will be compensated.
Our customer service team is ready and on hand to help you with any questions you may have. Please call our Customer Care number at 07081360032 Monday - Saturday between 8AM and 6PM. Alternately you can communicate with us by completing the online contact form or e-mail us with your enquiry.
We are located at: 7c Bashiru Shittu Street, Magodo GRA, Phase 2 Lagos.
You get stuff Dirty! We bring it back to you Clean. Payment is accepted on pickup or delivery by cash, credit and debit card for all customers. If you require special billing, please contact our customer care service. C&I Laundry will be very careful with your clothes. However we are not responsible for any wear and tear or discoloration that results from dry cleaning due to the fabric or manufacturing defects. Any claims of missing clothing must be made within 48 hours of when the clothes are delivered. C&I Laundry is not responsible for choosing which items of clothing to hang-dry or dry-clean. Please tell us. Better, separate your delicate items into a plastic bag within your regular order.